Ramp Agent - SFO - San Francisco, CA

Southwest Airlines is a major U.S.-based airline known for its low-cost, reliable, and customer-friendly air travel services. Founded in 1967, the company has grown to become one of the leading air carriers in the world, operating an extensive network of domestic flights with a commitment to providing outstanding value and customer experience. Southwest Airlines prides itself on a unique corporate culture that emphasizes employees' stability, personal growth, creativity, and innovation. The company is dedicated to offering equal opportunities for learning and professional development to all its employees, fostering a supportive and respectful work environment both internally and externally. This job opportunity is for a Ramp Agent position within the Ground Operations department at Southwest Airlines, specifically open to residents of California. This role is pivotal in ensuring the smooth operations on the ramp by supporting aircraft ground handling, cargo management, baggage handling, and assisting with timely departures. Ramp Agents work outdoors in various weather conditions and are essential to both safety and customer satisfaction. They perform a wide range of physical duties, such as loading and unloading aircraft, servicing aircraft systems, and managing cargo and baggage logistics. The role requires teamwork, strong communication skills, and the ability to work efficiently under tight time constraints to meet flight schedules. Ramp Agents at Southwest Airlines earn a starting pay of $22.04 per hour, with opportunities for wage increases based on collective bargaining agreements and experience in the position. Additionally, this role offers potential overtime work and shift premiums for working non-standard hours, including early mornings, late evenings, weekends, and holidays. The position is unionized and subject to shift assignments based on seniority. Southwest Airlines supports its employees with a comprehensive benefits package that includes free flights on any open seat on Southwest flights for employees and eligible dependents, employer contributions to a 401(k) retirement savings plan with a dollar-for-dollar match up to 10% of eligible earnings, and potential annual profit-sharing contributions when the company posts profits. Health insurance coverage is competitive and available starting on the first day of employment, with a 30-day enrollment window and retroactive coverage. Additional benefits are detailed on the company’s careers website. The Ramp Agent role is a vibrant and dynamic job for those who enjoy active, team-oriented environments and are committed to delivering exceptional customer service. As part of the company’s collective commitment to fairness, Southwest Airlines ensures hiring and employment practices are inclusive and non-discriminatory, valuing diversity among its workforce. The successful candidate will embody the values of friendliness, respect, and teamwork, helping connect people to what is important in their lives through dependable air travel. This role requires physical stamina, attention to detail, and the ability to follow strict safety protocols. Employees are trained thoroughly to master ramp operations, maintain grooming and appearance standards, and handle emergency situations as needed. Join Southwest Airlines as a Ramp Agent and contribute to a world-class airline known for its legendary customer service and employee-centered culture. This position offers a unique chance to work outdoors in a fast-paced, highly collaborative environment with opportunities for career growth and excellent benefits.
  • Must possess a valid state motor vehicle operator's license
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
  • Must be a U.S. citizen or have authorization to work in the United States
  • Must be at least 18 years of age
  • Ability to work shift work and/or overtime
  • Must be able to meet physical ability requirements including lifting up to 70 pounds, climbing, bending, kneeling, crawling, stooping, and working in cramped or high places
  • Must maintain a well-groomed appearance and comply with company attendance standards
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